The part most people skip.
A website is not a thing you buy once. It's a thing that gets slower, less secure and less findable every month nobody looks at it.
The default. Every new site I build launches on this or better. $1,490/yr prepaid — two months free.
- Hosting and SSL managed; I track your domain renewal date and remind you in good time
- Every version of your site kept, and any previous version restored on request
- Uptime monitoring — I know before your customers do
- Security patches and form spam monitoring
- 30 minutes of content changes a month — hours, prices, staff, photos, seasonal notices
- Quarterly broken-link and form test
- Annual speed and mobile audit, written in plain English
- Same-day reply, next-business-day changes
For businesses where one new customer is worth more than $500. $4,490/yr prepaid — two months free.
- Everything in the Care Plan
- Two hours of changes a month, rolling over one month
- Google Business Profile managed — two posts a month, photos, Q&A, category and service audits
- Review requests sent to every customer — nobody filtered out, nothing offered in exchange, no instruction on what to say — and I draft every review response for your approval
- One new page or seasonal landing page each quarter
- Citation monitoring and NAP consistency checks
- A one-page monthly report — calls, form fills, search impressions, map views, and what I did
- Quarterly 20-minute strategy call
- Same-business-day changes
What a care plan actually prevents
Most small business websites don't fail dramatically. They decay. The certificate lapses and the browser starts warning people off. The contact form quietly stops delivering and nobody notices for four months. The hours are wrong for a season. A competitor publishes twenty pages and you slide off the first screen without a single thing on your site changing.
None of that is a crisis on any given Tuesday, which is exactly why it goes unattended until it's expensive.
What I do every month
Hosting and the certificate stay current. Backups run and I can put any previous version of your site back. Uptime monitoring pings me, not you — the point is that I know before your customers do. Spam and form delivery get checked, because a form that silently stops working is the most expensive bug a small business site can have.
Then you get your included time: thirty minutes on the Care Plan, two hours on Local Growth. Hours, prices, a new staff photo, a seasonal notice, a page that needs rewriting. You email or text, I do it, and I log it against your minutes so you can see where they went.
What the Local Growth Plan adds
Everything above, plus the Google side actively worked rather than just set up once. Two posts a month, photos loaded as new work finishes, categories and services audited, questions seeded and answered.
Review requests go out to every customer — nobody is filtered out based on what you think they'll say, nothing is offered in exchange, and nobody is told what to write. That's Google's policy and it's federal law, and it's also just the only version that works long-term. I draft a response to every review that comes in, you approve it, it posts in your voice.
And once a quarter you get a new page — a seasonal landing page, a service you've started offering, a town you've started working in.
The monthly report
One page, every month, even when it's boring. Calls, form fills, search impressions, map views, and a plain list of what I did. In a month where nothing broke and nothing changed, that report is the only evidence the plan is doing anything — so it goes out regardless.
Already have a site someone else built?
I'll take it on if it's something I can stand behind. Send me the address and I'll tell you honestly whether it's worth maintaining or worth replacing. I'd rather say so than take the money for propping up something that needs rebuilding.
Send me your website. I'll tell you what's wrong with it.
Free, no call required. A three-minute video within 24 hours: what's slow, what breaks on a phone, where you're invisible on Google, and the three things I'd fix first.